Elbrus has launched a loyalty program for resort guests.
Now, every purchase on the website or in the mobile app earns points that can be used to pay for future purchases.
The number of points earned depends on the total amount spent since registering for the program. The more a guest purchases at the resort, the more points they earn. These points can be used to pay for the entire purchase; there are no restrictions, such as only half the purchase being covered with points and the remainder being paid in rubles.
"Based on a tourist experience study we conducted last season, more than 10% of guests noted a discount system or loyalty program as one of the changes they would like to see at the resort," commented Rustam Tapayev, Deputy General Director of Kavkaz.RF.
On December 1, 2025, Elbrus became the first ski resort in the Caucasus to introduce cashback for payments made through the SBP. The promotion was run in conjunction with the National Payment Card System: when purchasing a ski pass on the resort's official website and paying through the Fast Payment System, guests received a 10% refund to their card.
"The launch of the lifetime loyalty program is a continuation of our more flexible pricing policy and another step toward encouraging guests to return to Elbrus more often: after all, vacationing at the resort is becoming not only interesting but also profitable. This is especially true given that points are valid for a long time, over a year: even if a guest only visits the resort once a season, they can use their points without them expiring," explains Marketing Director Olga Kravchenko.
Currently, the program is only available for online purchases of ski passes and walking tickets. Future plans include incorporating services from SEZ residents (instructors, rental shops, cafes, and hotels), as well as expanding the program to other resorts managed by Kavkaz.RF.